Account Manager
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Account Manager
As an Account Manager, you will be looking after Servebolt’s existing customers. In this role, you will be responsible for increasing customer satisfaction and upselling these happy clients.
Servebolt’s customer base has been growing steadily since Servebolt’s inception. After picking up a sizeable amount of funding, it’s time to accelerate this growth and you will be a vital part of this.
Your responsibilities will include
Create thorough plans designed to attain set goals and achieve long-term success
Handle inquiries and requests from customers in your portfolio
Develop strong relationships with customers in your portfolio
Ascertaining customers’ needs and identify upsell opportunities
Introduce and present new products
Keep records of sales process for reporting purposes
Closing the deal on upsell opportunities
Provide a professional handover to your colleagues that work with existing customers
Deliver against revenue goals aligned with Servebolt’s quarterly objectives
About the team
Servebolt’s sales team will be the revenue driving unit within the wider organization and works together with all other departments. At this very moment, we are starting to build this team, presenting you with the opportunity to be there to help build it from the ground up!
About you
As an Account Manager, you will be the point of contact for (a segment of) Servebolt’s customers. You are great at building relationships and problem solving. With a natural habit to delight customers, you are constantly looking for ways how customers could benefit even more from using Servebolt.
Requirements
1-3 years of experience in a technology sales or customer success role
A business acumen
Excellent written and verbal communication skills
Ability to build meaningful relationships quickly
Organizational and time-management skills
Grit - we are a startup! Growing at more than 50% YoY is not for the faint of heart
Fluent English at full professional working proficiency
Extra’s that would make us thrilled
Experience at companies that operate a recurring revenue model (e.g. SaaS providers)
Experience with WordPress and/or WooCommerce
(Full) professional working proficiency in a second language
- Team
- Sales
- Role
- Sales
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- Sales Workers
Colleagues
About Servebolt.com
Servebolt is a managed hosting company for LAMP-stack applications. Servebolt’s Cloud Platform equips customers with a suite of solutions that increase speed, scalability, security, and sustainability, when building websites, eCommerce stores, and applications.
We're making this possible by building Servebolt Cloud with our own hardware and networking infrastructure, customised stack, custom OS, and our own control panel and API.
Servebolt is always looking for new ways to challenge the hosting and cloud computing industry, through a focus on performance and scalability.
Account Manager
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